Wednesday 14th October 2026

Customer Helpdesk System UPS Switching Failure

The UPS at the datacenter site Glocke did not take over during a scheduled test. As a result the entire datacenter went offline. Power has since been restored and machines are powering back on.

We are working on getting the site back to operational state asap.

Update 14.10. - 22:03 Out Helpdesk is operational again